Details

• Brand:

  

  

• SKU:

  AM2Z-19A391-C

• Other Names:

  Microphone

• Description:

  This genuine Ford microphone is the cabin voice and navigation microphone used on 2012-2019 Ford vehicles equipped with the SYNC voice-command and navigation system, including applications on the Focus and Escape among other models sharing this component. Ford catalogs it as a Navigation Microphone. Mounted in the headliner or overhead console near the driver, the microphone picks up spoken commands and phone-call audio and feeds them to the SYNC module, enabling hands-free calling, voice-guided navigation input, and voice control of audio and phone functions. Because it is a small electronic transducer with a fine wiring pigtail, it can fail from a broken solder joint, a damaged connector, moisture, or physical damage during headliner work. A buyer searching for this part is usually experiencing hands-free calls where the far end cannot hear them, voice commands that are not recognized, muffled or dead microphone audio, or a microphone that was cut or damaged during a windshield or headliner replacement. Installing this correct factory microphone restores clear voice pickup so hands-free calling and voice recognition work as designed. Because this microphone is shared across several model lines and model years, confirm the connector style, mounting location, and SYNC system on your specific vehicle before ordering so the microphone matches your wiring and console. Depending on the vehicle, the SYNC module may recognize the replacement without setup, while some configurations benefit from a system check after installation.

• Replaces:

  am2z19a391a, am2z19a391b

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